PRIVACY POLICY

Privacy Policy

Wickara Candles (“we,” “our,” “us”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, https://wickaracandles.com, and use our services.

1. Information We Collect

Personal Information: We may collect personal details such as your name, email address, phone number, and shipping address when you place an order, or communicate with our customer service team.
Automatically Collected Data: We use Google Analytics to gather anonymized information about your website activity, including IP addresses, device details, and browsing behaviour, to help us improve website performance.

2. How We Use Your Information

Order Processing and Fulfillment: We use your information to process and deliver your orders, provide order confirmations, and offer customer support.
Marketing Communications: With your consent, we may send emails about new products, promotions, and special offers. You can unsubscribe at any time.
Website Analytics: We use Google Analytics to analyze website traffic and improve your experience on our site.

3. Sharing of Information

We do not sell your personal data. We may share information with trusted third-party service providers who help us with order fulfilment, marketing, and analytics, solely for business purposes.

4. Cookies and Tracking

Our website uses cookies to enhance your experience, track site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take measures to protect your information from unauthorized access, use, or disclosure. However, no online method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello.wickaracandles@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes. For questions or concerns, please contact us at: hello.wickaracandles@gmail.com.